Terms of Service

1. Who we are

Agent Verify is a trading name of Stellian Pty Ltd, an Australian company (“we”, “us”). These Terms apply between us and the business that engages us or uses our services (“you”). By requesting an audit, signing a proposal, or using the client workspace, you agree to these Terms on behalf of that business.

2. What we provide

We independently test AI agents, record the evidence, and report on how they behave against the scope we agree with you. Where an agent meets the agreed criteria, we may issue the Agent Verify Certified mark.

Our services are a technical evaluation. They are not:

• legal, regulatory, financial, or insurance advice;
• an approval or determination by any regulator; or
• a guarantee of how an agent will behave outside the tested scope or after it changes.

Our benchmarks are built on published frameworks such as NIST AI RMF, OWASP, MITRE ATLAS, and ISO/IEC 42001. We apply them independently. Naming a framework does not mean its publisher endorses, certifies, or partners with Agent Verify.

3. Proposals and scope

Each engagement is described in a written proposal, order, or statement of work. It sets out the agents in scope, the deliverables, timing, and fees. If a proposal conflicts with these Terms, the proposal applies to that engagement. When you accept a proposal and confirm that you are authorised to have the agent tested, that acceptance is your written authorisation for testing within the agreed scope.

4. Your responsibilities

• You must own, or be authorised to test, every agent, system, endpoint, and data set you give us.
• You must give us accurate information and tell us about material changes to an agent during an engagement.
• If you have a test environment, we will use it. When we test a live agent, we agree up front to skip scenarios that would trigger real bookings, messages, or payments. Please avoid sharing real personal information or secrets that are not needed.
• You must not use our services to test systems without permission or to break the law.

5. The Agent Verify Certified mark

If we certify an agent, you may display the mark for that agent and version while the certification is current. The mark must not be used for other agents or products, altered, or presented as an endorsement by a framework publisher. We may suspend or withdraw a certification if the agent materially changes, a review lapses, the mark is misused, or fees are unpaid.

6. Reports and confidentiality

A report reflects the scope, versions, and evidence available when the evaluation ran. Each party will keep the other’s confidential information confidential and use it only for the engagement, unless the law requires disclosure. You may share your report with your advisers, customers, insurers, and regulators.

7. Fees and payment

Fees are set out in your proposal. Unless stated otherwise, prices are in Australian dollars and exclude GST. GST is added to invoices where it applies. Invoices are payable within the terms shown on the invoice. If an invoice is overdue, we may pause work or delay releasing reports until it is paid.

8. Intellectual property

You keep ownership of your agents, data, and content. We keep ownership of our software, methods, test library, templates, and brand. You receive a licence to use your reports for your business, governance, and compliance purposes.

9. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these Terms excludes, restricts, or modifies those guarantees or any other right you have that the law does not allow us to exclude.

10. Limitation of liability

To the extent the law permits, and subject to section 9, our total liability arising from an engagement is limited to the fees you paid for that engagement in the 12 months before the claim. Neither party is liable for indirect or consequential loss, including loss of profit, revenue, or data. Where the law allows, our liability for failing to meet a consumer guarantee is limited to supplying the services again or paying the cost of having them supplied again.

11. Suspension and ending an engagement

Either party may end an engagement as set out in its proposal. Either party may also end it by notice if the other materially breaches these Terms and does not fix the breach within 14 days. Cancellations and refunds are covered by our refunds and cancellations policy. Sections 6, 8, 9, and 10 continue after an engagement ends.

12. Changes to these Terms

We may update these Terms. The version in effect when you sign a proposal applies to that engagement. We will tell active clients about material changes before they take effect.

13. Governing law

These Terms are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and the courts that may hear appeals from them.

Contact: hello@agentverify.io